Our support and implementation teams are committed to your success and are ready to help answer any questions you might have.
For technical support, please email us or use our convenient contact form. You can also reach support by calling us at 1-877-REMEDY9.
When contacting us, please be ready to provide your name, practice / organization, phone number and email address as well as a description of your issue.
We strive to resolve significant issues within two business days and respond to all emails and phone calls within 16 business hours of receiving them. For critical problems (i.e., being unable to access the system or functionality when no reasonable workaround is available), the target response time is one hour with a target resolution within eight hours.
Technical Information
See specifications and system requirements for RemedyEHR applications and learn more about our release process.
Webinars
We host free WebEx webinars on an ongoing basis so you'll always be up-to-date on RemedyEHR products.
